Hear what our customers have to say

Psychological safety & Resilience

Key takeaway for me was how simple linguistic changes can have such a big impact

Very useful to work on developing relational resilience in preparation for tricky times – being proactive not reactive

I really liked the 10 components of a thinking environment – it’s important to give people the time to express their thoughts to get the best out of them.

Really showed the importance of an open workplace. Made me challenge my own ideas and be open to change

I understand now, not everyone will feel the same - some people will be psychologically safe and others won’t. This can change on a day to day basis as well.

Listening is key. Active listening is much better than trying to respond and interrupt.

This whole workshop was really informative and useful. Thought provoking.

It showed me I need to be aware of how I feel at work and how that changes in certain situations, I now know how I can improve my psychological safety.

There are so many more aspects than I realised that would be encompassed within psychological safety.

Key takeaway for me is to ask for the right people for help. Don't hide mistakes. It’s to fail if you do learn from them and identify people to support me

I think this is a thought provoking and challenging workshop

Intent based leadership is so empowering for people

I have now used intent based leadership to empower my teams, and a side effect has been more improvements (which you predicted!)

The intent-based leadership model really supports our work around changing our culture. Huge opportunity for this, I think!

Key takeaway - Don’t be perfect, be better.

I'm very thankful that both of you came to the FBI in Clarksburg, West Virginia, USA and presented this topic. I wasn't aware that stress could take such a toll on one's health. This a topic that needs to be presented more and more to everyone. I'm now taking a serious look at my own health and the stress I have and I'm going to make changes. I really loved the Box Breathing and plan on incorporating it into my daily routine.

I absolutely loved it! Besides learning things I had never heard of before, the way the information was presented is what made it so enjoyable. I told all of my coworkers who did not attend that they definitely need to if it is given again. I also am extremely thankful that there were presentations on night shift...that happens very rarely.

Excellent but informal approach to covering some serious issues. Brilliant training styles and examples used

Fantastic friendly personable delivery style

Zoe and Mark are so engaging and make the complex simple and relatable

Totally engaging – great style

Clear explanation of the impact of stress on the body in a way that is easy to understand

Loved it – one of the best workshops I have been on in a long time

Great how it prioritised the biology and physiology of stress in the content – that’s what’s missing in other wellbeing sessions!

Absolutely fantastic, really powerful and thought provoking.

Practical insights, sensible and pragmatic advice

I really enjoyed looking at the different models and seeing which one worked best for my team.

I hadn’t realised until today that I was treating symptoms, not problems. This has really helped.

Loved the models, and putting our real problems through them – made things a lot more structured and easier to see the way. Thank you!

I now feel much more confident that I can tackle problems and show how I got to my decision.

As a new leader, this has made me much more confident that I can do this!! Thank you so much, really enjoyed it!