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Psychological Safety & Resilience

A Foundation for Thriving Workplaces

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Psychological safety is a critical concept in the realm of organisational psychology, defining the extent to which employees feel comfortable expressing themselves without fear of negative consequences, ridicule, or retaliation. First introduced by Amy Edmondson in the 1990s, psychological safety fosters an environment where individuals can take risks, share their ideas openly, and learn from mistakes without the fear of humiliation or punishment. In psychologically safe workplaces, employees feel valued, respected, and supported, leading to higher levels of engagement, creativity, and overall well-being.

The Importance of Psychological Safety in the Workplace

When employees feel psychologically safe, they are more likely to collaborate, contribute innovative ideas, and engage in constructive dialogue. This sense of security allows individuals to learn from failures and take calculated risks, driving continuous improvement and fostering a culture of innovation. Furthermore, psychological safety plays a pivotal role in employee well-being and mental health, reducing stress and burnout, which, in turn, enhances overall productivity and job satisfaction. When team members feel comfortable being themselves and expressing their concerns, conflicts are more constructively resolved, and communication channels are strengthened.

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Supporting Your Business Through Psychological Safety Assessment and Training

Our approach to developing psychological safety can significantly benefit your business. ISO 45003, the international standard on psychological health and safety in the workplace, provides a framework to assess and improve psychological safety within your organisation. By conducting a thorough evaluation based on this standard, potential areas of improvement can be identified, allowing you to tailor interventions to specific needs. By working with trained professionals, your business can undertake a comprehensive psychological safety assessment that yields performance and wellbeing benefits.

Mark psy safety

Zoe and Mark had a different approach to what has gone before - really interesting session on psychological safety

At the core of a psychologically safe work environment are well-trained and empathetic leaders who can create and maintain such a culture. Investing in training programs for your staff, based on principles from ISO 45003, can equip leaders with the necessary skills to foster psychological safety. By empowering your leaders to champion psychological safety, you create a ripple effect throughout the organization, improving team dynamics, and ultimately enhancing employee engagement and organizational performance. As a result, your business will be better positioned to attract and retain top talent, adapt and evolve to changing environments, and thrive in today's competitive landscape.

All I can say is thank you. You were sensitive, approachable and made everything clear. This process has turned me and my team around. I do not fear going to work any more.